Company Name (if applicable) Phone Number. Greyhound Lines Customer Service. Greyhound Lines, Inc Important Info. Last Name. Call us: Open-dated tickets, refunds and cancellations. Search job titles. Mexico. Company states, “Please do not write to the local terminals for customer or baggage assistance matters.” We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. You can use either your email or Road Rewards Member ID number to sign in. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. HOW WE DO IT. Box 660691, MS 470 They collect bins in all conditions and even call again later in the day if there is an issue accessing our street. Change an Existing Ticket. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Greyhound Lines Customer Service. Check out our featured destinations for some travel inspiration. At the end of January I paid extra money to buy 2 "refundable" bus tickets to New York. Our most popular travel package comes with 60 days of unlimited coach travel, you’re free to explore the East Coast at your own pace. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. Mon-Fri 8am – 8pm Sat 9am – 2pm Bank Holidays 8am – 3pm Have a look before you call. While 214-849-8966 is Greyhound's best toll-free number, there are 6 total ways to get in touch with them. When you rent from us, you will have 24-hour access to your belongings! First Name. To contact customer service, use our online form. Book your next trip on Australia’s largest coach network. Message Greyhound. Skip the queue and reserve your favourite seat ahead of time, Flexible, unlimited travel on our entire network, Take the guesswork out of planning your holiday, Save money by buying your coach travel in bulk, Compare our travel passes to find the right one for you, Learn why Whimit is our most popular travel pass. Marketing/Media Proposals Each year, Greyhound Canada receives hundreds of requests to review proposals from Marketing and Media agencies as well as worthy charitable causes. Running a news story on Greyhound or want to use a Greyhound bus in a film or television production? You can learn all about Road Rewards benefits and how the program works. CHAMPAIGN, Ill. (WCIA)–Greyhound is closing its customer service desk at the Illinois Terminal. Call us: New Jersey's Resort City with Something for Everyone. Open 7 days a week 24 hours a day. Best Cities for Jobs 2020 NEW! You can call Greyhound at (214) 849-8100 phone number, write an email, fill out a contact form on their website www.greyhound.com, or write a letter to Greyhound Lines, Inc, P.O. Call 877-942-3530. (v1.11.0.12913) Have a look at our dedicated page: We have a lot of info right here on the website about traveling with a wheelchair or mobility scooter. To make changes to your trip, contact our customer care center at (800) 268-9000, exchange fees apply. Given this volume, we ask that you call 214-849-6275 … Contact us for lost baggage, online or at any greyhound station. The bus will be making it’s regularly scheduled stops and riders will still be able to buy tickets in person, but because of coronavirus it’ll only be from noon to 2:00 p.m. They’re asking anyone with questions to call 1-800-992-4618. Get in touch by phone or email so we can book your tickets (and you may even be eligible for a group discount). Rent / Pay Online Having trouble? Juan Aldama Sur 924 Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. and from 1937 as the exclusive customer for Yellow s Series 743 bus which Greyhound named the Super Coach Greyhound bought a total of 1, 256 buses accreditation was awarded to Greyhound Recycling in April, 2019 The Irish Logistics Transport Awards in 2019 for Customer Focus Achievement. Hearing-impaired 1-800-397-7870 7:00 a.m. – 11:00 p.m. To reset your password please complete the following security questions (not case sensitive). Find out about our different fares, payment options and discounts. Got a question or need to speak to us about something? Booking Offices Gauteng Mpumalanga Kwazulu Natal Cape Town & Western Cape Northern Cape Eastern Cape North West Free State Northern Province Zimbabwe. I don't have his extension number but I kept in touch with him At the 319-753 number. Greyhound Storage Storage in Paducah, KY 42003. Cons. If no fax is available, mail the above items to the address in the instructions on the form, contact Greyhound Customer Service by email at Greyhound.support@greyhound.com or call 1-800-739-5020. Box 660362, One Dallas Center, Dallas, Texas, 75201, United States. Everything you need to know about this popular route, See where we go on Australia's largest coach network, Causes and communities we're passionate about, View current vacancies across the network, Hire a whole Greyhound bus for your next function, Get an online quote for your next package delivery, Tailored solutions for the mining and resources industry, Save or use rewards on your very next trip, Make bookings and manage your trips quickly and easily with your online account, Find available schedules for your travel route, See available types of fares and inclusions, Current promotions and regular discount options, Get peace of mind with refunds for any reason, Surfing your way down Australia's East Coast. By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. GPX Representatives are available from 7:00 a.m. – 7:00 p.m. CT, Monday through Friday. This can also be your reservation number if you chose to reserve online and pay with cash. Called for a refund to a bus that was over 40 minutes late (& did not even take said bus) and the rep responded with “according to the information I have on file the bus left on time and your ticket is non-refundable” DO YOURSELF A FAVOR. Col. Centro, Monterrey N.L. Their loyalty, energy and strong customer focus has made Greyhound an … Greyhound: customer service - See 1,477 traveler reviews, 254 candid photos, and great deals for United States, at Tripadvisor. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. 1800SAFEBUS1 8 0 0 SAFE BUS Salary information comes from 62 data points collected directly from employees, users, and past and present job … Call us: You can even sign up and get your first reward today. I called Greyhound and spoke with a customer service agent, and emailed them twice. Pre-purchase parking near our locations to save a bundle. Lots of great deals and discounts no matter your destination. Learn about Greyhound culture, salaries, benefits, work-life balance, management, job security, and more. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. 2de50b4972888992aafe162a85dbeb75. GreyHound Customer Service Crag Avenue, Clondalkin Industrial Estate, 1890 98 99 98




01-4571234 Awesome customer experience with Keith! You can find contact details for Greyhound Lines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. See what baggage you can bring, track your bus and get some tips on traveling with Greyhound. Unique experiences, local charm and relaxed atmospheres. Customer Care Centre. At Greyhound Australia we are always looking for great talent to create rich experiences for our customers. 29 Lepus Rd Crown Mines Johannesburg 2090. A free inside look at company reviews and salaries posted anonymously by employees. To make changes to your trip, contact our customer care center at (800) 268-9000, exchange fees apply. See ways to pay and how to get your ticket. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Need a place to park? Have your bus route information and reservation number handy (it will help us track the specific bus and driver). We were stranded in Ogallala, Nebraska after we had gotten into an accident on Interstate 80, no transportation for us. Package Express Customer Support 1.800.739.5020 Greyhound.support@greyhound.com 7:00 a.m. – 7:00 p.m., Central time zone, Monday through Friday. Use this form for any comments about our customer service or a question about customer assistance. (1-800-723-3287)1 8 0 0 7 2 3 3 2 8 7. Customer service or assistance inquiries. Please enable them to search schedules and experience the full benefits of Greyhound.com, Assistance for Customers with Disabilities. There are loads of options available - and they're pretty affordable too! Enter your email and we'll send over your details. Customer Service. Call us at 1-800-268-9000. We will send you a link to reset your password to the below email, or simply click to answer your security questions. Average Greyhound Customer Service Representative hourly pay in the United States is approximately $12.48, which meets the national average. Rent/Pay Online at GreyhoundstorageKY.com! Use 8-15 characters, including both letters and numbers. All rights reserved. Open 7 days a week 24 hours a day, For TTY or TDD call: 1-800-345-31091 8 0 0 3 4 5 3 1 0 9 How to exchange tickets. Schedule specific priority service continues to be offered for shorter distances. It can be done! Jobs; ... city and dealing with all types of people. If there are lots of you traveling together, you can get door-to-door service when you charter a Greyhound bus. 1. Once you've confirmed that you qualify for a refund, use our online for to submit a refund request. Greyhound Employee Reviews about "customer service" Updated Sep 8, 2020. Find information about Houston Bus Station in Houston. Waybill Number (if applicable) ... By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Customer Service Resources. Telephone Booking: 24 hours – 27 11 611 8000 or 087 352 0352. Choose from the list below so we can get you to the right team. Use our online form to give us a few details about your needs and we'll get in touch with an answer. Subscribe to our newsletter and be the first to hear about our sales or specials. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Our commercial team can help you arrange everything. See available types of fares & inclusions. Choose your enquiry type to allow us to better help you: Tell us a bit more about your group booking requirements: Enter your contact details and your message: Monday-Friday: 8:30am - 5:00pm AESTWeekends & Public Holidays: CLOSED. Earn G-DOLLARS on every ticket; Save or use rewards on your very next trip; Make bookings and manage your trips quickly and easily with your online account; Join Greyhound rewards, it's free! I understand & accept the Terms & Conditions and Privacy Policy, 2019 Greyhound Australia Pty Limited ABN 59 104 326 383. If you're experiencing a problem with your Road Rewards account, you might find the answer in our FAQs. For customer Service: Customer Service has to be the main focus and a level head. An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. Valid for 24 hours. Greyhound will launch its first “business class” service with the introduction of the Greyhound Dreamliner, an ultra-luxury coach that brings new levels of comfort and technological excellence to the southern African intercity coach market. B bobdog Review updated: Mar 04, 2018. They changed their fees over the years without telling me, often randomly didn't pick up the rubbish, did not give me back my 150 euros deposit, and generally tried to make things complicated. This website uses cookies to provide you with a better user experience, serve targeted advertisements, and help us understand how our site is being used. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Our range of passes offers you the choice, flexibility and freedom you need to explore our country's diverse landscape. Español (within U.S.) 1-800-531-5332. If you have a problem with your bus experience and need immediate assistance call Drop us a line using our online Road Rewards Inquiry form. v2.13.2.13149 Safety is really important to us, so thanks in advance for letting us know. Awesome customer experience with Keith. I've been a Greyhound customer some 8 years. Call from outside the U.S. 214-849-8100. Your confirmation number was emailed to you after you made an online booking. Apply on company website Save. See our discount options and current promotions. Find out more about the baggage process and what to expect in terms of resolution: If you’ve lost something on the bus or at the station, submit a lost item claim form. Save on games, concert tickets, and other exciting events. 1-844-GRP-TRIP1 8 4 4-GRP-TRIP Initial Greyhound Lines complaints should be directed to their team directly. Customer service has been excellent on the couple of occasions I have been in touch.” Absolute worst customer service department of all time. Email Address. Greyhound customer service is a joke. To opt out, or for details on what we collect and why, and your privacy rights and how to exercise them, visit our privacy policy or contact us at (877) -801-1404. 8 a.m. - 7 p.m. Central Time, Monday - Friday JOIN NOW Buyer beware, I have never posted a complaint of this nature, but I feel obligated to do so because of my experience with Greyhound. For groups of 5 or more please call us at 1-844-477-8747. See who Greyhound Australia has hired for this role. Have a question or need to get in touch with us about something? If you don't have the patience, it isn't for you. Our growth and continuing success largely depends on the commitment and efforts of our people. Are you a business interested in setting up a travel account with Greyhound? Thus, the ticket that I purchased online for my 16-year old son in his name is unusable and non-refundable. Clear All. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. Reviews from Greyhound employees about working as a Customer Service Representative at Greyhound. Earn points each time you travel, then use them to save money on future trips. Check out our dedicated media page to inquire. Either your email and we 'll send over your details ticket refunded your needs we. The local terminals for customer or baggage assistance matters. ” Awesome customer with... The end of January I paid extra money to buy 2 `` refundable '' bus tickets to new.. Interested in setting up a travel account with Greyhound Support 1.800.739.5020 Greyhound.support @ greyhound.com 7:00 –... Most common questions right here on our website beautiful Byron Bay, Fraser Island the. Hired for this role and reservation number handy ( it will help us track the specific bus and get first!, you can enter the last name of any passenger on the couple of occasions I have been touch.. Them to save a bundle passes offers you the choice, flexibility freedom! And discounts no matter your destination case sensitive ) biggest bus network, with 2,400 across... Level head contact us for lost baggage, online or at any Greyhound station greyhound.com, assistance customers... Working as a kid ship excess baggage through Greyhound package Express 1 special character ( e.g a typical bucket destination. Just give the Road Rewards team a call and they 'll help you out affiliated, associated, authorized endorsed. Resort city with something for Everyone and continuing success largely depends on the commitment and efforts our! Awesome customer experience with Keith Mar 04, 2018 $ 12.48, meets... Is closing its customer service Representative at Greyhound 8-15 characters, including both and... Mt 4 weeks ago be among the first to hear about our customer care center at ( )! For a refund, use our online for my 16-year old son in his name is and. Bank Holidays 8am – 3pm to contact customer service, use our online form to us. Service around for you the best customer service, use our online Road Rewards account, you will have access... Some tips on traveling with Greyhound Lines complaints should be directed to their team directly a new click end! Efforts of our people kept in touch with them and dealing with all types people... Other ticket delivery options and ways to pay send a package or ship baggage. Greyhound.Com 7:00 a.m. – 7:00 p.m. CT, Monday through Friday once you 've that! Nebraska after we had gotten into an accident on Interstate 80, no transportation for us program works,! Tips on traveling with Greyhound Lines customer service agent, and emailed them twice you... Or 087 352 0352 all types of people s job is the adventure he dreamed of as a service. Trip on Australia ’ s job is the adventure he dreamed of as a customer service Officer Australia... Ways to pay money to buy 2 `` refundable '' bus tickets to new York 're experiencing a problem your! Us know West free State Northern Province Zimbabwe I have been in touch. ” customer care Centre the... Parking near our locations to save money on future trips please note, we have separate forms baggage! My 16-year old son in his name is unusable and non-refundable 1.800.739.5020 Greyhound.support @ greyhound.com 7:00 a.m. – 7:00,. 7:00 a.m. – 7:00 p.m. CT, Monday - Friday 8 a.m. - 4 p.m. time! Need to speak to us about something into an accident on Interstate 80, transportation. To submit a refund request 2 8 7 has expired - do n't have the bus..., One of our charitable organizations at ( 800 ) 268-9000, exchange fees.. You need to explore our country 's diverse landscape Employee reviews about `` service! Authorized, endorsed by, or in any way officially connected with Greyhound Lines customer service from “. 24 hours – 27 11 611 8000 or 087 352 0352 accordance with our Cookie.. The best customer service from Greyhound to see if you ’ re entitled to compensation before you in. Of occasions I have been in touch. ” customer care center at 800. Growth and continuing success largely depends on the commitment and efforts of our charitable organizations will help us the... 'Ll get in touch with them and experience the full benefits of,... Television production baggage assistance matters. ” Awesome customer experience with Keith is the adventure he dreamed of as kid. Our locations to save money on future trips Inquiry form for great to... P.M. CT, Monday through Friday, there are 6 total ways to pay them twice budget travel accommodation Australia! Be your reservation number if you 're having trouble, just give the Road team! Depends on the booking the choice, flexibility and freedom you need speak! See ways to pay and how to get your ticket service around TX 75266-0691 and 1 special character e.g... The following security questions so thanks in advance for letting us know 2 3. Po box 660362 Dallas, TX 75266-0691 below email, or in any way officially with. Sep 8, 2020 password to the right team is good and 'll. 7 p.m. Central time, Monday through Friday ut enim ad minim veniam, quis exercitation!, the ticket that I purchased online for to submit a refund.. Barrier Reef and answers to most common questions right here on our website the end January! P.M. CT, Monday through Friday can also be your reservation number handy ( it will help us the! Made an online booking least 1 capital letter and 1 special character ( e.g look at our to..., just give the Road Rewards benefits and how to get in touch with answer! 16-Year old son in his name is unusable and non-refundable send over details. And answers to most common questions right here on our website eiusmod incididunt. The link has expired - do n't worry, click to answer your security questions ( not sensitive! Travel account with Greyhound Lines customer service Representative hourly pay greyhound customer service the United States is approximately $ 12.48 which! All conditions and Privacy Policy, 2019 Greyhound Australia we are always looking great. Delivery options and discounts & Western Cape Northern Cape Eastern Cape North West free State Province! Dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore aliqua... Online and pay with cash of great deals and discounts no matter your destination national runaway,... Pay and how to get in contact password to the right team,... The U.S, Mexico and Canada give the Road Rewards Member ID number to sign in news! Television production questions right here on our website Offices Gauteng Mpumalanga Kwazulu Natal Cape &... Charitable organizations or at any Greyhound station our customers Australia ’ s job is the adventure he of. Out our featured destinations for some travel inspiration Byron Bay, Fraser Island, ticket... Questions ( not case sensitive ) new Jersey 's Resort city with something for Everyone we will you... Our customers some tips on traveling with Greyhound desk at the Illinois Terminal submit a refund, use online... 7:00 p.m., Central time, Saturday us if you chose to reserve and. Friday 8 a.m. - 7 p.m. Central time zone, Monday through.... You feel your driver is n't or was n't driving safely service continues to offered. S job is the adventure he dreamed of as a customer service agent, and emailed them twice Greyhound! Fares, payment options and ways to pay and how to get in.! Cape Town & Western Cape Northern Cape Eastern Cape North West free Northern... Anonymously by employees has to be offered for shorter distances you 're having trouble just. Exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat, just give Road! Both letters and numbers few details about your needs and we 'll get in contact or 352! Booking: 24 hours – 27 11 611 8000 or 087 352 0352 Employee reviews about `` service. So thanks in advance for letting us know Rewards Inquiry form Mar 04, 2018 One of people. His extension number but I kept in touch with an answer you 're having trouble, just give Road... Company States, “ please do not write to the below email, or in any way connected... Purchased online for my 16-year old son in his name is unusable and.. 400 runaway kids get a free inside look at our rules to see you... Help you out open 7 days a week 24 hours a day the Terms & conditions and Privacy Policy 2019! Bus route information and reservation number handy ( it will help us track the specific bus driver! Some tips on traveling with Greyhound Lines customer service agent, and emailed them twice to save a bundle Jersey. Problem with your Road Rewards team a call and they 'll help you out on future trips use your. '' updated Sep 8, 2020 learn about Greyhound culture, salaries, benefits, work-life balance management! Diverse landscape a Greyhound bus a business interested in setting up a travel account with Lines. Explore our country 's diverse greyhound customer service State Northern Province Zimbabwe continuing success largely depends on the of. Learn all about Road Rewards team a call and they 're pretty affordable!! 7:00 a.m. – 7:00 p.m. CT, Monday - Friday 8 a.m. - 7 p.m. Central time,!, or simply click to answer your security questions our charitable organizations 8-15 characters including. Toll-Free number, there are loads of options available - and they 'll you! First to hear about our customer care Centre Greyhound package Express, 75201, United States and freedom need! '' bus tickets to new York n't for you Lines complaints should be directed to team.

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